Front Office Supervisor

Job Summary of Front Office Supervisor:

Hilton is looking for a Front Office Supervisor who can join their team of dedicated professionals. With a reputation for success and innovation, Hilton has been leading the hospitality industry since its inception in 1919.

Responsibilities of Front Office Supervisor:

• Monitors the reception area and ensures smooth operational flow.
• Provides customer service, advice, and guidance to ensure that a standardized level of service is offered.
• Allocates work and instructs team members in the particulars. Observes the volume of traffic in the lobby and regulates the amount of staff accordingly.
• Resolves customer complaints.
• Provides guidance, assigns work schedules, and evaluates employee progress.

Dedication: We are committed to providing exceptional customer service and continuously striving to exceed expectations:

• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following
• key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.

Benefits of Front Office Supervisor:

• Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.
• Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
• Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed.