Customer Support Coordinator

Job Summary of Customer Support Coordinator:

The success of Hilton is a direct result of their commitment to excellence and innovation. They are currently seeking a Customer Support Coordinator who can join their team and help deliver exceptional service.

Responsibilities of Customer Support Coordinator:

• Oversees front desk operations.
• Provides guest service, guidance and leadership to ensure consistent customer service is provided.
• Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly.
• Resolves customer complaints.

Excellence: We aim for excellence in everything we do, consistently delivering outstanding results and quality:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following
• key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

Benefits of Customer Support Coordinator:

• For years, Hilton has been offering first-class lodging, top-quality services, and great value to cater to the needs of business and pleasure seekers alike.
• Hilton remains dedicated to its mission of providing exceptional guest experiences across its wide range of accommodations.
• Our passion for hospitality fuels us each day, as we work to spread the warmth and light of our vision to guests from all corners of the world.