Hilton

Hilton

Check-In Specialist

Location : Inver Grove Heights, MN, 55077

Job Type : Part Time, Full Time

Date Posted : 18 May 2025

Job Summary of Check-In Specialist:

To maintain the high standard of guest service and financial success we've established, we are currently seeking applicants for Check-In Specialist positions. In this role, employees will welcome and register guests, as well as manage their check-out process. We offer full-time and part-time positions with flexible scheduling options, and employees enjoy great benefits and the potential for promotion within the company, even with no prior experience.

Responsibilities of Check-In Specialist:

  • For visitors walking through the door, your task as a Check-In Specialist is to acknowledge them promptly through a friendly greeting, while ensuring a quick and efficient registration process
  • Conducts the necessary formalities for guests?departure from the lodging facility
  • Overcoming guest difficulties during their hotel excursion
  • Choosing appropriate rooms based on guest requests, promoting hotel amenities and issuing electronic keys are crucial responsibilities
  • Provides guests with pertinent details about their room location and coordinates assistance from team members to accompany them
  • Guests will receive a welcome packet that includes keys to their rooms, tokens of our gratitude for choosing our establishment, personal gifts, and more

Qualification of Check-In Specialist:

  • Completed high school certificate or equivalent
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Ability to work on your own and as part of a team
  • Hospitality - We're passionate about delivering exceptional
  • guest experiences Integrity,We do the right thing, all the time
  • Productivity
  • Dependability